Frequently Asked Questions

From submitting your quote request to getting paid, it can be as fast as 24 hours. Most customers complete the process within 1-2 business days. We work around your schedule to make it as convenient as possible.

Having the title makes the process faster and easier, but we can often work with you if you've lost it or if there's a lien on the vehicle. Contact us to discuss your specific situation — we've helped many customers in similar situations.

No problem at all! We buy vehicles in any condition, including non-running cars. Our free towing service means we'll pick up your vehicle wherever it is, regardless of whether it runs or not.

Nope! Sell your car as-is. We'll factor in any cleaning or repairs needed into our offer. Don't spend money fixing things — we buy cars in all conditions.

Ideally, you'll have the vehicle title (or proof of ownership), valid ID, and any service records you have. Don't worry if you're missing something — we can guide you through what's needed for your situation.

We base our offers on current market values, considering factors like year, make, model, mileage, condition, and local demand. We're transparent about how we arrive at our price and happy to explain our offer.

We typically pay in cash for the convenience and speed it offers. For larger transactions, we can also arrange certified checks or bank drafts. We'll discuss the best option for you when we make our offer.

You get paid on the spot when we pick up your vehicle. There's no waiting for checks to clear or funds to transfer — cash in hand, same day.

We strive to give you our best offer upfront. Our prices are based on fair market value, but if you have concerns or questions about the offer, we're happy to discuss it with you.

Yes! We provide free towing and pickup at a location convenient for you — your home, workplace, or anywhere else. There's no cost for this service.

We serve the entire Greater Vancouver area, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, and surrounding cities. Not sure if we cover your area? Just ask!

Have your keys (if available), the title or proof of ownership, and your valid ID ready. Remove any personal belongings from the vehicle before pickup. Our team will handle the rest!

Absolutely. We work around your schedule and can arrange pickup at a time that's convenient for you, including evenings and weekends in most cases.